All Systems Operational
Localize Library   ? Operational
Localize Dashboard   ? Operational
Localize API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018

No incidents reported.

May 24, 2018

No incidents reported.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Completed - The scheduled maintenance has been completed.
May 18, 05:30 PDT
Update - Phase 4 is complete. The extended response time is due to a waiting period during which systems were monitored for normal functionality. No abnormalities were observed. Phase 5 will begin in 12 hours.
May 16, 19:06 PDT
Update - Phase 3 is complete. Phase 4 is underway.
May 15, 00:17 PDT
Update - Phase 2 has been completed as planned. Phase 3 is underway.
May 14, 08:11 PDT
Update - Phase 1 has been completed as planned.. Phase 2 has been initiated. A progress update will be provided within 7 hours.
May 14, 01:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 01:25 PDT
Scheduled - Around midnight PT we began a multi-phase automated infrastructure migration process. The migration is part of a larger internal project to restructure our systems to proactively improve and maintain long-term platform stability, security, integrity, and privacy of your Customer Data and the Services.

There are currently no know issues. This is a planned event which was rescheduled to begin earlier than we anticipated.

The migration consists of 10 phases. We expect Phase 1 to complete within the next 1-3 hours.

Localize maintains an internal "no downtime" policy, meaning this migration is designed to take place behind the scenes without impact to customers. Conducting migrations in this way requires longer maintenance windows, due to waiting period between each phase designed to allow for automated tests of all systems to run and a human to approve the next phase. Please note the extended window is required to comply with our internal "no downtime" policy.

Once Phase 1 is complete, Phase 2 will be initiated after inspection of the previous Phase by both automated checks and human verifications.

Each phase may last between 30 minutes and 18 hours.

We will provide updates upon the completion of each phase, and will alert you if any failures occur. There is a small possibility that the migration process will be fully aborted (if necessary to avoid an interruption of service). There is also a small possibility that a phase will fail in a way that may impact service in a way we haven't anticipated. While we don't have reason to believe this will occur, we will create an incident outside of this window to alert you of the scope of the outage. As always, Localize maintains backups of all Customer Data.

We expect to complete this migration within 24-48 hours, with core migrations taking place during off-peak hours. The window has been set to 72 hours to provide for unanticipated delays.

Do not hesitate to reach out if you have any questions! We can be reached in emergency situations by emailing emergency@localizejs.com, or priority@localizejs.com. For general questions, please reach out to support@localizejs.com and we will respond within 24 hours.
May 14, 00:00 PDT
May 17, 2018

No incidents reported.

May 13, 2018

No incidents reported.